FAQs | Everything You Need to Know Before You Press On
Whether you’re new to press-on nails or a seasoned pro, we’ve got you covered. Here’s everything you need to know before you unbox confidence, one nail at a time.
About Nailrative
What is Nailrative?
Nailrative is more than just press-on nails. It’s a movement. Handmade, high-quality, and reusable, our press-ons allow you to express every version of yourself effortlessly, whether making a bold statement or keeping it sleek and subtle.
Because your nails tell a story, and yours is waiting to be told.
What makes Nailrative different from other press-ons?
We’re glad you asked. Here’s why Nailrative nails stand out:
⟡ Handmade & High-Quality: Each set is carefully crafted, never mass-produced
⟡ Reusable & Durable: Designed to last, with proper care
⟡ Effortless: No drying time, no chipping, no waiting. Just instant confidence in minutes
⟡ Versatile Fit: A range of sizes ensures a natural, seamless look
Application & Removal
How do I apply my press-on nails?
Choose between two wear methods depending on your preference:
⟡ For short-term wear (1-5 days): Use adhesive tabs for a quick switch-up
⟡ For long-term wear (1-3 weeks): Use nail glue when you’re ready for commitment
Application Steps:
- Start with clean, dry nails (buff lightly and push back cuticles)
- Select the correct nail sizes for each finger
- Apply adhesive tabs OR a thin layer of nail glue
- Press down firmly for 10-15 seconds, and you're ready to go
Read our full guide here
How do I remove them without damage?
⟡ For adhesive tabs: Soak hands in warm, soapy water, then gently lift the press-ons
⟡ For nail glue: Soak nails in warm, soapy water with cuticle oil for 10-15 minutes, then gently slide them off - no force needed
Read our full guide here
Can I reuse them?
Yes! Nailrative nails are designed to be worn multiple times. Simply remove them carefully and store them safely.
Sizing & Custom Fit
How do I know which size to order?
Each set includes a variety of sizes to help you find the perfect fit. For a seamless application, we recommend checking out our Sizing Guide for detailed instructions on measuring your nails and selecting the right size.
What if my press-ons don’t fit?
⟡ Too big? Gently file down the edges for a custom fit
⟡ Too small? Use adhesive tabs for added flexibility and comfort
Orders, Shipping & Duties
Where do you ship?
We currently ship to Australia and are working on expanding.
How long does shipping take?
As each set is handmade in small batches, processing times are:
⟡ 2-3 business days for in-stock items
⟡ Up to 15 business days for pre-orders or restocks
Delivery times vary by location. Tracking details will be provided once your order is on the way.
Read our full guide here
Will I have to pay duties or customs fees?
For international orders, customs fees may apply depending on your country’s regulations. We recommend checking with your local customs office before ordering.
Returns & Refunds
Can I return my nails if they don’t fit or I change my mind?
Due to hygiene reasons, all sales are final. However, if your order arrives damaged or incorrect, contact us within 48 hours with clear photos of the product and packaging, and we’ll take care of it.
What if my press-ons arrive damaged?
If your order arrives damaged, email us within 48 hours with clear photos of the product and packaging, and we’ll take care of it.
Payments & Discounts
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, Apple Pay, and other secure payment options.
Do you offer discounts or promo codes?
Yes. Sign up for our newsletter and follow us on Instagram & TikTok for exclusive offers.
Launch Offer: Get 15% OFF your first order with code FIRSTCHAPTER15 at checkout.
Got all the answers? It’s time to unbox confidence - one nail at a time!